Shipment Policy
Effective Date: January 4, 2025
At Spotpariz, we strive to provide our customers with efficient and reliable shipping services. This Shipment Policy outlines the terms and conditions related to the shipping of products purchased on our website. By placing an order with us, you agree to the terms outlined in this policy.
1. Shipping Locations
We currently offer shipping within the United States. For international shipping, please contact our customer support team for further details and availability.
- Domestic Shipping: We ship to all states across the U.S., including Alaska and Hawaii.
- International Shipping: If available, shipping to international destinations may incur additional shipping fees and customs charges, which will be calculated and communicated prior to checkout.
2. Shipping Methods
We offer a variety of shipping options to suit your needs. The available shipping methods will be presented during checkout, and the final cost will be calculated based on your location and selected shipping speed.
- Standard Shipping: Estimated delivery time is typically 5-7 business days (depending on location).
- Expedited Shipping: Faster shipping options may be available, typically delivering in 2-3 business days.
- Next-Day Shipping: For urgent deliveries, next-day shipping options may be available at an additional cost.
Note: Delivery times are estimates and may vary based on factors such as weather conditions, carrier delays, or holidays.
3. Shipping Charges
Shipping fees are calculated at checkout based on the weight, size, and destination of your order. Some orders may qualify for free shipping based on promotional offers or specific conditions.
- Free Shipping: Spotpariz occasionally offers free shipping promotions. These promotions may apply to specific products or order amounts and will be clearly indicated during checkout.
- Handling Fees: In addition to shipping fees, handling charges may apply to certain orders, particularly larger or fragile items.
4. Order Processing and Shipping Time
- Order Processing: Orders are processed within 1-2 business days after payment has been received. Business days do not include weekends or public holidays.
- Shipping Time: Once your order is processed, it will be shipped according to the selected shipping method. Delivery times are estimates and not guaranteed. Factors such as product availability, weather conditions, and carrier delays may affect delivery time.
5. Tracking Your Order
Once your order is shipped, you will receive an email containing tracking information. You can use this tracking number to check the status of your shipment directly on the carrier’s website.
- Shipping Carrier: We partner with trusted shipping carriers, such as USPS, UPS, and FedEx. The carrier will depend on the shipping method selected at checkout.
6. Order Delays
While we strive to meet delivery time estimates, delays can occasionally occur due to circumstances beyond our control, such as:
- Severe weather conditions
- Carrier delays
- Customs processing for international shipments
- Holidays and peak seasons
If your order is delayed, we will make every effort to notify you as soon as possible. However, we are not responsible for delays caused by the shipping carrier or external factors.
7. Shipping Restrictions
Certain products may have restrictions on where they can be shipped. For example, some items may not be eligible for shipping to specific regions or require special handling due to size, weight, or regulatory restrictions (e.g., hazardous materials).
If there are any restrictions on your order, we will notify you during the checkout process or upon order review.
8. Address Accuracy
It is important to provide accurate and complete shipping information when placing an order. Spotpariz is not responsible for delays or lost packages resulting from incorrect or incomplete addresses provided by the customer.
- Address Verification: We may contact you to verify your address if there is any discrepancy or if the shipping carrier flags the address as potentially invalid.
- Address Change: If you need to change your shipping address after placing an order, please contact us immediately. Once your order is processed or shipped, we may not be able to make changes to the shipping address.
9. Lost or Damaged Shipments
If your order is lost or damaged during transit, please contact us immediately at info@spotpariz.net or (918) 366-3718. We will work with the shipping carrier to resolve the issue.
- Damaged Items: If your item arrives damaged, please take photos of the damage and contact us within 7 days of receiving the package for a replacement or refund.
- Lost Shipments: If your shipment is lost, we will work with the carrier to investigate the issue and may offer a replacement or refund, depending on the situation.
10. Signature Requirement
For certain high-value orders, a signature may be required upon delivery. This is to ensure that your order reaches the correct recipient. If a signature is required, the carrier will attempt delivery and may leave a notice if the delivery cannot be completed.
11. Shipping to P.O. Boxes
We do offer shipping to P.O. boxes, but please note that certain shipping methods may not be available for P.O. box addresses. You will be notified during checkout if this affects your shipping method choice.
12. International Shipping (if applicable)
For international orders, you may be required to pay additional duties, taxes, and customs fees upon arrival of your package. These fees are not included in the shipping charges and are the responsibility of the customer.
- Customs Delays: International shipments may experience customs delays, which are beyond our control. We recommend checking with your local customs office for information on potential delays.
13. Shipping Policy Changes
We reserve the right to update or modify this Shipment Policy at any time. Any changes will be posted on this page, with the “Effective Date” updated accordingly. We encourage you to review this policy regularly to stay informed about our shipping practices.
14. Contact Us
If you have any questions or concerns regarding our Shipment Policy, or if you need assistance with tracking or shipping inquiries, please contact us:
- Email: info@spotpariz.net
- Phone: (918) 366-3718
- Address: 1801 N 254th Rd, Mounds, Oklahoma.